Roatan Life Vacation Rentals

Property Management Frequently Asked Questions

• If something breaks in our home do you fix it as part of your monthly fee?


If it breaks during a vacation rental from customer abuse we will withhold the security deposit from the customer and fix it from those proceeds. If it breaks on its own then we can get it fixed for you but you will be charged for the cost of the repair. All receipts and documentation will be provided to you. We believe that our local knowledge will be an asset to you on these types of things.  We know competent and reasonable repair people, or if you have someone you prefer to work with we can do that as well.

• How often do you visit our home and inspect it?


We provide monthly reporting to you but will be at your home more often than once a month. The exact amount of visits depends on your needs and comfort level as well as the type of property. Our inspections include both interior and exterior review. We have a detailed checklist individually created with the homeowner for each property.

• How do you pay our local bills?


Upon signing on with Roatan Life we will do a detailed review of your property expenses with you. Together we can then establish the cash flow needs of your property. From that you have some options. You can either deposit with us some working capital for your property, or we can bill your credit card as needed and or directed.  From this point we pay your bills (taxes, RECO, gardeners, etc.) as needed on the island.

• What kind of reporting will I get and when?


We utilize Resort Management Systems property management software. The technology provides accurate reservation information, detailed owner statements and control financial data. We provide these complete owners statement on a monthly basis emailed directly to you. This statement shows rental income, commissions paid and local expenses in an easy to read format.

• How do you market our property?


Our marketing plan is multi channel and extensive. We have invested in optimized web sites, affiliate marketing programs and local marketing. The cornerstone is our ability to market via the web. Some of the sites your property will be available on have over 80,000 unique visitors a month for example. Most importantly we have the infrastructure and people to make sure our mutual clients are well served and will want to return and tell their friends.

• What other projects/problems or services can you help us with?

We are open to help you in any way we can. We are on the island and have local knowledge and resources to help you with lots of things? If you need something let us know what it is so we can try to help you or point you in the right direction. For some examples we have been contracted to oversee general contractors for home remodels, construction and additions. We have arranged to get cars repaired. Done home inspections for new property purchases. Shopped for electronics and home furnishings. Helped customers with customs and shipping, just to name a few.

For real estate properties, please visit Roatan Life Real Estate.